How to start your own call center?
First of all, dont get into the call center business if you have never had any experience in the Call Center industry. or dont have anyone that you trust that you can rely on.
So, now you want to start your own center. First, you need to have an account. By account, I mean a campaign or project.
Campaigns are usually classified as 2 types:
1. Inbound
2. Outbound.
It's a lot easier to find outbound campaigns than inbound campaigns. A lot riskier too.
Once you have your campaign, you need your office or center to run the campaign from. You have 2 options to this:
A. Build your center from ground up. Find a suitable office space, rent it. Buy the partitions, tables , computers, chairs , headsets and the various other things that you will need. Apply for the internet connection. ( If you dont know what you need - ask around.)
Setup the office for use.
After that your set to go!
B. Lease you office space requirements.
There are a lot of facilities that offer seat leasing. Basically, it means that you lease the seats ( usually means 1 table/ chair/ pc plus internet connection) from a company that offers those services.
When seat leasing, its very important to keep in mind a couple of things.
1. Noise level in the site ( Too many people doing calls means higher level of noise and makes it harder for you and the person you are talking to, to understand each other.
2. Internet bandwidth available.
3. Office location
4. Availability of places to eat. (especially at night)
To get a better understanding about outsourcing, download this free outsourcing guide.
Thursday, July 12, 2012
Wednesday, July 11, 2012
Directions to Tides Shaw Blvd.
Directions to Tides Shaw Blvd.
Have you been to Tides at Shaw Blvd.?
If not yet?What are you waiting for?It's so easy to get there.
From Edsa just take a jeepney ride from edsa from STARMALL. Minimum fare is 8.00 php.
It is just right beside Honda Cars, Shaw Blvd, a little past Puregold Shaw.
Tides is open until 8am!
If you plan to go to Tides on Fridays and Saturdays, be sure to be there before 8pm. Why? If you get there after that, you might not be able to get in and find a table since usually those days, the place is jam-packed.
Dont Believe me? Look here to see pics of people waiting to get in. ( in the rain.)
Kainan AuGusto Restaurant
Kainan AuGusto Restaurant
Have you and your friends been to Kainan Augusto in Pasig?
If not, then you might want to drop by and try them out. You might regret not going there before.
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Kainan AuGusto is open from 8 am to 930 pm
Mondays to Sundays.
Specialties that you need to try are the following:
1. Beef Caldereta - THE BEST!!!
2. Dinuguan
3. Menudo
4. Tulingan
Restaurant is located at No. 19 West Capitol Drive Bo. Kapitolyo, Pasig City.
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Aside from the great tasting food you'll find there, You can also see a lot of antiques displayed in the restaurant. From plates, pans, to old paperback books, chandeliers and other stuff.
The food served here are all Traditional Filipino Food.
Servings are good for 1-2 people to share.
Servers are fast and polite.
The Restaurant does not have airconditioning, but surprisingly very cool.
Thursday, July 5, 2012
Updated Truth in Lending Act or Republic Act 3765 passed in 1963
The Bangko Sentral ng Pilipinas recently approved the updating of the Truth in Lending act or Republic Act 3765.
What does this mean? Basically, it protects those that have loans from banks of credit cards from from misleading interest rates from our loan providers.
BSP Governor Amando M. Tetangco Jr. and the board have approved the updates last July 7, 2012.
For more information:
http://www.rbap.org/2012/04/updated-rules-implementing-the-truth-in-lending-act/
http://www.abs-cbnnews.com/business/07/25/11/bsp-tightens-rules-loan-transparency
What does this mean? Basically, it protects those that have loans from banks of credit cards from from misleading interest rates from our loan providers.
BSP Governor Amando M. Tetangco Jr. and the board have approved the updates last July 7, 2012.
For more information:
http://www.rbap.org/2012/04/updated-rules-implementing-the-truth-in-lending-act/
http://www.abs-cbnnews.com/business/07/25/11/bsp-tightens-rules-loan-transparency
Wednesday, July 4, 2012
Casa Verde at Cebu IT park
Casa Verde
If ever you are in Cebu, one of the must visit places is the IT park. Try the food at Casa Verde.
It boasts a lot of restaurants and bars to choose from.
The area is well secured with security guards and a variety of choices for eating and drinking.
One must try place is the CASA VERDE restaurant near Skyrise 3 Building.
Dishes to try are the following:
Baby back Ribs -Great tasting - one of the best that I've tried.
Chicken
Chicken Again
Nachos
If you'd like to see their complete menu:
Prices are very affordable!!
Want to know more? Visit their site here.
Try eating at Sunburst Chicken Restaurant in Cebu
Sunburst Chicken Cebu
Ever been in Cebu? Planning on going to Cebu? make sure you drop by and try eating at SunBurst Chicken.
They have a couple of branches in Cebu. Some of that we saw were in Mango Square and in Ayala Mall Cebu.
Try their Chicken Pancit combo.
1 Rice
Pancit
2 Pcs chicken
and 4 small pcs of lumpiang shanghai
Pricewise, their meals are very affordable.
If you get thirsty, they also have bottomless iced tea.
Here is their facebook page for their Tabunok branch.
Monday, July 2, 2012
Chikaan Sa Cebu!
Chikaan Sa Cebu!
This is not about rumors or Tsismis. Its a Restaurant named Chikaan sa Cebu that we ate at in Cebu City. Located inside SM located near BO's coffee shop at the ground floor.
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Its a good restaurant. Food tastes great and the prices and okay.
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A full lunch cost us 675 php.
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Inclusive of 1 pitcher of the Arnold Palmer ( Iced tea mixed with Lemonade. )
For more information about them - here is their facebook page
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